KS6 User Portal

Compatibility

KS 6.0 Compatibility

 

The Kirkland Signature Choice app for KS 6.0 hearing instruments is compatible with the following Apple devices*:

 

  • iPhone
    • iPhone X†
    • iPhone 8 Plus†
    • iPhone 8†
    • iPhone 7 Plus†
    • iPhone 7†
    • iPhone 6s Plus
    • iPhone 6s
    • iPhone 6 Plus
    • iPhone 6
    • iPhone 5s
    • iPhone 5c
    • iPhone 5
  • iPad®
    • iPad Pro®
    • iPad Air® 2
    • iPad Air
    • iPad (5th generation)
    • iPad (4th generation)
    • iPad mini™ 4
    • iPad mini 3
    • iPad mini 2
    • iPad mini
    • iPad mini with retina display
  • iPod® touch (6th generation)
  • iPod touch (5th generation)
  • Apple Watch Series® 3
  • Apple Watch Series 2
  • Apple Watch

We have confirmed compatibility of KS6 hearing aids with iOS 11. You can also find details on Apple device compatibility in description for the Kirkland Signature Choice app on the App Store or under ‘About the Kirkland Signature Choice app’ in the app’s Settings.

 

The Kirkland Signature Choice app is compatible with the following Android devices**:
Please note: Direct stereo streaming, which is available via the iOS platform, is not currently available through Android platforms at this time. Android users can stream stereo audio using the Phone Clip+ which allows you to connect your KS 6.0 hearing instruments to any Bluetooth-enabled mobile phone.

  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy S6
  • Samsung Galaxy S6 Edge
  • Samsung Galaxy S5
  • Samsung Galaxy S4
  • Samsung Galaxy Note 4
  • Samsung Galaxy Note 5

**All phones must be running either Android KitKat (4.4.2 – 4.4.4), Lollipop (5.0 or higher) or Marshmallow (6.0.1). You can also find details on Android device compatibility in the description for the Kirkland Signature Choice app at Google Play or under ‘About the Kirkland Signature Choice app’ in the app’s Settings. Please note: hearing aids may need to be updated to the latest firmware to work with the app. This update is available through your hearing care professional.

 

Each sub variant of the phones listed above, e.g. Galaxy S5 Active or Galaxy S5 Mini, is modified by the local carrier in each country and we cannot guarantee direct compatibility for these. Therefore the app is only available for download on compatible devices.
If you already have one of the sub variants and a working direct connection to your hearing aids, we advise you not to upgrade to Android OS 6.0.1 or later at the moment.

†Kirkland Signature devices ordered prior to May 2015 may require a firmware update to be compatible with iPhone 8, iPhone 8 Plus, iPhone 7 and iPhone 7 Plus. If you encounter pairing issues with the above-mentioned hearing aids and iPhone models, please contact your Costco hearing aid professional to see if a firmware update is necessary.

Phone Compatibility

Use this chart to determine compatibility based on your phone model.

Instrument App Required Requires Phone Clip+?
iPhone X
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone 5s
iPhone 5c
iPhone 5
iPad Pro®
iPad Air® 2
iPad Air
iPad (5th generation)
iPad (4th generation)
iPad mini™ 4
iPad mini 3
iPad mini 2
iPad mini
iPad mini with retina display
iPod® touch (6th generation)
iPod touch (5th generation)
Apple Watch Series® 3
Apple Watch Series 2
Apple Watch
Kirkland Signature 6.0 Kirkland Signature Choice

 No
Samsung Galaxy S7
Samsung Galaxy S7 Edge
Samsung Galaxy S6
Samsung Galaxy S6 Edge
Samsung Galaxy S5
Samsung Galaxy S4
Samsung Galaxy Note 4
Samsung Galaxy Note 5
Kirkland Signature 6.0 Kirkland Signature Choice

Yes for audio
streaming.
No for remote control
functionality.
Other Bluetooth-Enabled Phones Kirkland Signature 6.0

Kirkland Signature 5.0

Kirkland Signature Navigator

Yes for audio
streaming and remote
control functionality